Terms and Conditions

ARRIVALS

STP Caribe is not responsible for missing information in your reservation sheet, such as allergies, missing baby car seats, toddler seats, booster seats etc. All special request must be made 48 hours beforehand to the reservation department or sales agent. This policy applies to individuals and groups.

DIFFERENT FLIGHTS ARRIVALS

STP Caribe is not responsible for missing information in your reservation sheet, such as allergies, missing baby car seats, toddler seats, booster seats etc. All special request must be made 48 hours beforehand to the reservation department or sales agent. This policy applies to individuals and groups.

DEPARTURES

STP Caribe is not responsible for missing information in your reservation sheet, such as allergies, missing baby car seats, toddler seats, booster seats etc. All special request must be made 48 hours beforehand to the reservation department or sales agent. This policy applies to individuals and groups.

LOST & FOUND

STP Caribe is not responsible for missing information in your reservation sheet, such as allergies, missing baby car seats, toddler seats, booster seats etc. All special request must be made 48 hours beforehand to the reservation department or sales agent. This policy applies to individuals and groups.

MODIFICATIONS AND CANCELLATIONS TO THE ORIGINAL RESERVE

STP Caribe is not responsible for missing information in your reservation sheet, such as allergies, missing baby car seats, toddler seats, booster seats etc. All special request must be made 48 hours beforehand to the reservation department or sales agent. This policy applies to individuals and groups.

STOPS POLICY

STP Caribe is not responsible for missing information in your reservation sheet, such as allergies, missing baby car seats, toddler seats, booster seats etc. All special request must be made 48 hours beforehand to the reservation department or sales agent. This policy applies to individuals and groups.

BROKEN ITEMS ON BOARD

STP Caribe is not responsible for missing information in your reservation sheet, such as allergies, missing baby car seats, toddler seats, booster seats etc. All special request must be made 48 hours beforehand to the reservation department or sales agent. This policy applies to individuals and groups.

CANCELLATION POLICY

STP Caribe is not responsible for missing information in your reservation sheet, such as allergies, missing baby car seats, toddler seats, booster seats etc. All special request must be made 48 hours beforehand to the reservation department or sales agent. This policy applies to individuals and groups.

LUGGAGE INSURANCE

STP Caribe is not responsible for missing information in your reservation sheet, such as allergies, missing baby car seats, toddler seats, booster seats etc. All special request must be made 48 hours beforehand to the reservation department or sales agent. This policy applies to individuals and groups.

LOCATION

Jose Maria Pino Suarez, 77130 Tulum, Q.R.